Skip to content
English
  • There are no suggestions because the search field is empty.

Helpful Tips for the CSV Upload to Upload Students

Learn some helpful tips for your CSV upload.

If the Student CSV is not uploading, try these tips:
  • Split up the list into a couple different excel sheets. If one of the sheets uploads, but the other one doesn’t, then you can narrow the problem down to less students/rows to investigate.
  • Control+F’ and look for a space where there shouldn’t be one (i.e., in an email address)
  • Search for duplicate student IDs or Email addresses
  • Scroll through slowly to see if anything looks weird (i.e., missing information in cells)
  • Change the font (funky symbols may not show up in all fonts)
  • No periods are allowed in first names, only last names. Apostrophes and hyphens are allowed everywhere (ie, First: Beyonce’ Last: Knowles-Carter is allowed, but First: St. Last: Elmo is not).
  • Also try highlighting and right-clicking on the cells below the last of the names and click Clear Contents