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Resetting a Student's Password as a Teacher

Learn how to reset a student's password. 

 

 

  1. Log in to your K12 Teacher Site.

  2. Click on Students in the top menu.

  3. A list of students will appear. If you have multiple classes, you may need to filter by class and/or course to find the student. 

  4. To reset the student's password, click Reset Password. Create and save a new password and make note of it for the student.

Password Restrictions:

The password must not contain any of these words related to company, brand and product names, fields related to date/calendar/time, personally identifiable information (PII), or the actual word “password”. Forbidden words include: 

  • Any of the 12 month names: January, February, …, December. English or Spanish. 

  • Seasons: winter; spring; summer ;fall; autumn, plus the Spanish words for the same seasons (invierno; primavera; verano; pero) 

  • Names of the 7 days of the week: Monday, Tuesday, etc., plus plus the Spanish words 

  • Any of these company and product/brand names: blackbaud; black baud; everfi foundry; homeroom; home room; next; engage 

  • The actual word “password”, or  variations like p@$$w0rd. 

  • Any 4 digit number between 1900 and the current year plus 5 years ahead 

  • Something that looks like it might be a calendar date, e.g. 12312023 or 310583 and possibly other formats that look date-like. 

  • Any of the specific user’s own data including: first name, last name, organization name, email, parent email, SSO ID, username, employee ID or student ID.  

Password Best Practices:

Pass phrases are recommended for passwords. Think of a phrase and use the first letter in each word as your letter string for your password and append characters.  

Example: These are a few of my favorite things 

Password: Taafomft!79* 

Note: if a learner is under 13 they will not have an email address on file and cannot reset their passwords using the reset password flow available to learners. The learner's teacher will need to reset their password for them.

Maxed Out Login Attempts 

We've increased our security and as such, we are instituting max log in attempts for teachers and students. What does this mean for you? 

  • When you make 5 unsuccessful log in attempts within a span of 5 minutes, you will be locked out of your account for 10 minutes. 
  • When a student makes 10 unsuccessful log in attempts within a span of 5 minutes, they will be locked out of their account for 10 minutes. 

After the 10 minutes, you can attempt to log in again. If you need help resetting your password after the 10 minutes, please contact support.